* Model and type of vehicle assigned upon availability and the number of passengers.
1.Select the transportation service you require. Provide the following information: Full name, flight number, pick up date and time and phone number.
2. Save your voucher. Print it or save it in your phone.
3. 6 hours prior to your ride, you will receive your driver's contact info.
4. 2 hour before, we will provide you with the meeting point info to meet with your driver.
5. Meet your driver in the pick up location.
6. Present your voucher and identify yourself with the driver.
See Availability.
Pickup Details
* 6 hours prior to ride we provide the driver's contact information to our customers. * 2 hours before the ride we will send the specific meeting location to our customers. * Any changes or updates can be done at least 24 hours before the ride to the same drop-off areas we go for other sites is not guaranteed and you need to call directly to quote a new ride. * The Drop off area for these products is stipulated and rated we can not change the route of drop-off. *Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs, or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Airports
Confirm time with the local provider in advance of your experience.
Private Arrival Transfer- Kona International Airport (KOA)
8/14/2021 - 6/8/2025
| Monday - Sunday : | 12:00 AM - 11:55 PM |
30 to 60 minutes(approx.)
Not wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking
Posted By : Jann_S
After a long day traveling from the US East Coast, was grateful for the attentive, helpful private transfer on our arrival in Kona, Hawaii. Pre-arrival text messages allowed us to be in touch, meet in baggage claim and rapidly be on the road to our accommodations. Vehicle was clean, spacious and had plenty of room for all our luggage.
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Posted On : 2024-02-25
Posted By : Courtney_J
Pretty good service. I was a bit alarmed when I first received confirmation of my booking. I stated that I had two people with 4 bags and my confirmation explained that they would be sending a driver in a Toyota Corolla. I was very upset to hear this as the price point for a 20 minute ride didnt align with such a vehicle and it also wouldnt fit us and our bags. After calling, virtually chatting and texting the company, I received different responses as a resolver, however, the driver explained they would be in a sprinter van, not a Corolla.
The service at the airport was nice. The driver had a sign with my name and they were there on time and helpful with our bags.
I would recommend that the company be very clear on the type of car that is arriving and ensure that they arent sending small sedans unless they change the advertised pictures on the booking screen.
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Posted On : 2023-11-09
Posted By : Gordon_P
Steven was amazing service from pickup to delivery. Signage and luggage help was first class. Recommend this service.
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Posted On : 2023-09-10
Posted By : Edwin_R
We had an incredible experience with private transportation from Kona airport to Hilton Waikaloa Village, all thanks to our amazing driver, Vince! From start to finish, he exceeded all expectations and made our journey unforgettable.
Vince's knowledge of the island was truly impressive. As we embarked on our scenic drive from the airport, he shared with us with fascinating stories and historical facts about the Big Island. His passion for the area was evident, and he gladly answered all of our questions, enriching our trip with valuable insights.
Safety was undoubtedly a top priority for Vince. Throughout the ride, he displayed exemplary driving skills, making us feel completely at ease. His attentiveness to road conditions and traffic made the journey smooth and worry-free. It was evident that he took great pride in his work and genuinely cared about the well-being of his passengers.
The cleanliness of the car was impeccable. As soon as we stepped inside, we were greeted by a fresh and well-maintained vehicle, contributing to the overall comfort of the trip. It's evident that Vince takes pride in the appearance of his transportation, ensuring a pleasant and hygienic experience for all his passengers.
Flexibility is a crucial aspect of any trip, and Vince handled it with ease. Our flight arrived slightly earlier than expected, but he was there, ready to greet us with a warm smile, without any delays.
Vince's friendliness truly stood out, making us feel like we were traveling with an old friend. He was personable, approachable, and had a great sense of humor, creating a relaxed and enjoyable atmosphere throughout the journey. It was evident that he genuinely cared about making our trip special and memorable.
We highly recommend the private transportation service from Kona airport to Hilton Waikaloa Village, especially with Vince as your driver. Is all the Viator drivers are like him, it will be a great experience for anyone. Mahalo, Vince, for making our arrival in Hawaii truly exceptional!
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Posted On : 2023-06-30
Posted By : Danny_H
Lady driver was excellent and was very informative. I am a handicapped person
She was extremely helpful
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Posted On : 2023-04-10
Posted By : Marty_W
Our flight was delayed due to Mauna Loa eruption; however, driver was very patient as we waited for our late arriving bags. She was very nice but didn't speak much English, so hard to communicate.
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Posted On : 2022-11-29
Posted By : djw24s
The vehicle provided was not as requested and not suitable for the trip. The driver was good but otherwise nothing to recommend the service provided
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Posted On : 2022-10-05
Posted By : Linda_S
My driver was waiting for us when we arrived five minutes early. The fact she was early and had a sign for us was much appreciated! Thank you.
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Posted On : 2022-09-11
Posted By : Jan_S
This company is awful. When I first booked a ride from the Kona airport to my new home I listed the nearest town. My house is EXACTLY 1 mile from the center of town.
I got a call asking for me to email my exact address. All fine. I got my confirmation and thought I was set. And then… at 1:30 am on the morning I am flying out I get a text message saying that my “new address is much further” and I needed to pay $35 more to make the ride happen. I make the online payment. And then at 6 am I get another text message asking me to email the confirmation of payment! I would up paying $155 for the ride.
When I arrived, a very nice man met me and handled my bags and drove me home. It turns out that the ride really should only cost $95. This company takes a huge fee and basically contracts out with local services. While my driver was excellent, this company “Elifelimo” feels like a disorganized scam. I will never use them again.
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Posted On : 2022-03-15
