Find the lounge on level 4 between the departure gates 81 and 82 of the International Terminal. Escape the crowds of the airport with over 4,500 square feet of lounge space and seating capacity for over 100. Plaza Premium’s signature honeycomb seating offers extra privacy for guests to work or relax. Complimentary Wi-Fi and a multitude of electrical outlets allow its guests to stay connected throughout their journey. Lounge menu comprises a delectable selection of mouth-watering fare including different types of delicacies, hot-cooked meals, a salad bar, freshly brewed barista-made coffee, soft drinks, and alcoholic beverages.
As the winner of the “World’s Best Independent Airport Lounge” by Skytrax, Plaza Premium Lounge offers its guests everything that can be expected from a state-of-the-art independent airport lounge in Brisbane Airport.
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Plaza Premium Lounge (International Departures) Brisbane Airport (BNE), International Terminal, Departures, Level 4, (Between Gate 81 and Gate 82, Brisbane Airport, QLD 4008, Australia
Lounge Use Package - 3 Hours
5/1/2024 - 4/30/2025
| Monday - Sunday : | 06:00 AM - 12:30 PM, 05:30 PM - 10:00 PM |
| Wednesday - Thursday : | 06:00 AM - 11:00 AM, 05:30 PM - 10:00 PM |
| Friday : | 06:00 AM - 12:30 PM, 05:30 PM - 10:00 PM |
| Monday - Sunday : | 06:00 AM - 12:30 PM, 05:30 PM - 10:00 PM |
| Wednesday - Thursday : | 06:00 AM - 11:00 AM, 05:30 PM - 10:00 PM |
| Friday : | 06:00 AM - 12:30 PM, 05:30 PM - 10:00 PM |
6 hours(approx.)
Returns to original departure point
A maximum of 10 people per booking
Wheelchair accessible
Children under 18 must be accompanied by adult
Only applicable for passengers departing from International flights
Stroller accessible
Minimum drinking age is 18 years
Admission is valid for a 6-hour window of the customer's choosing
Most travelers can participate
Infant below 2 years old is complimentary; children age 2 years old or above chrage as adult
This tour/activity will have a maximum of 9 travelers
Confirmation will be received at time of booking
Posted By : Paul_W
It was closed so waste of time and money said was open when we booked. Called customer service who said we would get a refund but nothing has happened yet. Recommend you to not bother booking this Incase you get there and it's closed again.
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Posted On : 2024-05-10
Posted By : vickyb57
Our flight was changed two times and each time I needed to change plaza lounge booking at $20 US each time, on the second change our flight was cancelled while we were at the airport, I emailed the lounge ASAP but was told the $126 I had paid as well as the $20 fee I paid would not be honored as we did not give 6 hours notice. Being an airport lounge where flights are changed all the time you would think they would be most understanding with these issues when they happen. They just take your money and don't think about you.
Would never book with Plaza lounge ever again.
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Posted On : 2024-05-10
Posted By : Elizabeth O
The good:- Clean. Good selection of drinks.
The not so good:- Minimal selection of cold food. Very little gluten free food options.
Buyer be aware: - Don't buy a 6 hour pass unless you are flying with an airline that has advanced luggage check in. Most airlines open 3 hours before the flight. By the time you clear security etc, 2 hours at the most for lounge access.
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Posted On : 2024-05-10
Posted By : Higuma2017
Shame on Cathay Pacific for offering this lounge even to their Emerald members. Why not just use the Qantas lounge, which is far from perfect, but aeons better than this. The food is terrible (except for the cheese counter, I must give it to them. The space is minute, but still the staff does not manage to keep it clean. Dirty dishes are all over the place, the conditions of the toilets are of biblical note. Absolutely disgusting. And it's always like that. This is not a one-off review. Shame on their management for not having enough staff. Shame on all the airlines that offer this joke to their customers.
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Posted On : 2024-04-20
Posted By : samweldon
Worst lounge ever!
We walked in and walked straight out again asking if we were in the right place? It’s tiny, nowhere to sit when we arrived, food looks inedible, if you want a drink you have to ask, and the girl serving definitely hasn’t been on the customer service course!
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Posted On : 2024-03-16
Posted By : Saveytraveller012
Clean and modern decor. Reasonable range of fresh food. Good location with view's over the concourse. Not busy at this time of day ie early morning
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Posted On : 2024-03-14
Posted By : Lambert_d
Tables had dirty plates and cups everywhere with no sign of it being cleared. Breakfast was average with very dry scrambled eggs and over cooked sausages.
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Posted On : 2024-03-13
Posted By : Charlotte_C
Food was uninspiring and very basic . Lounge area was very shabby . The plates couldn’t have been smaller and there was very little chive in food
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Posted On : 2024-03-10
Posted By : louisechrisessex
This is absolutely the worst lounge I have visited. The food selection and quality was atrocious. The grey eggs were a standout. Dirty tables everywhere on arrival. The staff were friendly but there was no sense of urgency to collect any of the used plates or wipe a table. Cutlery station was empty and when I asked for a fork one was rinsed by hand and handed to me. I saw a young man order mimosas and then saw the server take two dirty flute glasses from an overflowing pile and rinse them under a tap before refilling them and handing them still dripping to the customer. No hand towel in the bathroom and soap dispenser empty. The whole place needs a refurb but the glass and cutlery rinsing was next level. Zero stars. Would not recommend.
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Posted On : 2024-02-08
Posted By : Christopher172
We chose to utilise the Plaza Premium Lounge prior to departure of an overseas trip.
The Lounge advertisers an opening time of 6am but without care or apology opened at 6.15am.
Initially my booking could not be found, requiring me to search for and produce my online receipt for payment. This delay at the Desk was infuriating a number of Guests queued behind me as the young unfriendly Receptionist tried to locate my booking.
Once entry had been gained, this Lounge and its offering represents very poor value.
The Foods on offer showed no imagination or creativity and are reminiscent of old world catering. The majority of Staff were unfriendly and the young female Barista needs to be trained in both Coffee production and Customer Service.
At a cost of $126.00 for 2 Guests this option for pre flight travel should be avoided.
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Posted On : 2024-01-08
