Visit: Club Mobay Departure Lounge, Sangster International Airport Donald Sangster International Airport, Montego Bay Jamaica
Arrival Lounge (not applicable to Departure Only bookings): Begin your Jamaican travel experience with a personalized expedited service through the airport. Enjoy being greeted upon disembarking the plane by a dedicated VIP representative with a customized sign. You will then be expedited through the VIP Priority lane in Immigration and Customs. Your Club Mobay representative will then get you settled in the arrival lounge where you can enjoy a wide array of amenities while waiting for your ground transportation.
Departure Lounge (not applicable to Arrival Only bookings): Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest. On arrival at the airport, please perform your standard airline check-in with your respective carrier. When you have completed the check-in process, please proceed to the Club Mobay desk where an associate will provide you with information on how to access the dedicated VIP Priority lane and lounge.
See Availability.
Traveler pickup is offered
**Please Note: transportation to or from the airport is not included. Services purchased
are for within the Sangster International Airport only.
Airports
Arrival Service
12/31/2023 - 12/31/2024
| Monday - Sunday : | 08:00 AM - 10:00 PM |
| Monday - Sunday : | 08:00 AM - 10:00 PM |
| Monday - Sunday : | 08:00 AM - 10:00 PM |
1 to 2 hours(approx.)
NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
Flight updates and changes must be communicated at least 48 hours prior to arrival.
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Infant seats available
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
Personalized meet and greet services (arrival service).
NOTE: Transportation between airport and hotel is NOT included
This tour/activity will have a maximum of 10 travelers
Confirmation will be received at time of booking
Posted By : susanhR6149AM
Wonderful experience. Alexis was our waitress and she was constantly checking on us to see if we needed anything and always with a smile.
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Posted On : 2024-05-11
Posted By : fromsandiegoSanDiego
Thank you helping us thru passport control and customs. We were met at the arrivals area and our Mobay rep walked through each station.
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Posted On : 2024-05-11
Posted By : W7311RFkerryr
I like the fact that it’s streamlined.. That’s the best part.. Didn’t have to walk around wondering where to go next.. So overall well worth the money..
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Posted On : 2024-05-11
Posted By : Norma_N
Abia was so friendly. She got us through customs and on our way in no time. It was a great way to start out vacation vGive that lady a raise!
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Posted On : 2024-05-11
Posted By : Wander38903711249
I felt like a celebrity. Definitely worth the price. Everything was quick and efficient. The staff was very friendly and helpful.
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Posted On : 2024-05-11
Posted By : Natashi_L
A great relaxing and stress free experience the food was good clean bathroom. I would definitely recommend Mobay to friends and family
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Posted On : 2024-05-11
Posted By : FloridaHAF
Purchased the Departure service & it was fabulous. Was able to go to the VIP expedited customs line & then relax at the Club Mobay lounge with free drinks & a great buffet spread of food including soups, various salads, and a variety of finger foods. Excellent service from the staff. Shoutout to Paula who was very attentive and engaging making our visit special.
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Posted On : 2024-05-11
Posted By : 787sharim
We were met immediately off the plane. Although lines were not long we were taken through immigration very quickly. We were brought to the club area and given a drink and small snack. We could have done this on our own but as a first time visitor it made getting through immigration very easy.
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Posted On : 2024-05-11
Posted By : ryanned2019
This was the easiest and fastest that I've ever gotten through customs. Calvin and Domonique were extremely friendly and helpful. We definitely appreciated the opportunity to relax after a long flight with snacks and a welcome drink.
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Posted On : 2024-05-11
Posted By : sharekac962
Great Service, very prompt and professional. We were delayed several times on our departure, but the staff was very hospitable.
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Posted On : 2024-05-10
