Irelands Ancient East Waterford Greenway Cycle Tours & Bike Hire

Posted By : Roisin W
Extremely rude staff. Arrived in Dungarvan to be informed bikes were in Waterford. No alternative bikes offered in Dungarvan. Was willing to wait for returns but told that we would have to wait for 5 hours at least and no guarantee of getting a bike. Paid 100 for 4 bikes we didn’t get. No alternative bikes offered, no refund. Would never book with them again. Avoid at all costs! Greenway beautiful but book bikes elsewhere.
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Posted On : 2023-10-02

Posted By : 558geanm
I would not recommend this company. Stay away. I booked a bike for 10 o clock. Got there on time. No staff there. I rang the mobile phone number on the door., no answer. I rang four times in the next hour and my friend aslo rang we kept on getting voice mail.Nowhere on the website was there a phone number. At 11 o clock two more people turned up they has a different number which i rang. The man who answered did not know about my booking refused to believe i turned up at 10 and said he did not recieve any missed callS. He was very unplesent towards me. I was then given a bike which was not fit for purpose. Rather then spoil my friends day i set off on the bike. Ten miles out the road i had to turn around and return the bike. My day was spoilt. We were one and a half hours late setting off ,i had been lied to about the phone calls and my bike was not fit for purpose. I would not recoumand this company. It was a horrible experience.
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Posted On : 2023-09-25

Posted By : carolinef975
We were a group of 9 who rented bikes for ages 8 to 75, including electric & hybrid bikes. We picked up in Dungarvan right near the Quay & cycled to Kilmacthomas where the bikes were picked up by van. There was no shuttle bus back to Dungarvan but we had left 2 cars at Kilmacthomas Greenway carpark. There was also public bus available. The staff were excellent and so helpful. One of the hybrid bike pedals broke near the Ballyvoyle tunnel & within a very short period of time a replacement bike was brought to the nearby Durrow carpark. Loved the hybrid adult bikes so easy to cycle. We got 2 free child bikes with the hire of 4 adult bikes (2 + 1 free) on the Aug deal that was running. This 22km stretch of Greenway was beautiful with highlights of Ballyvoyle tunnel, Clonea beach & Kilmacthomas viaduct. There were portaloos (not clean & no soap) & good coffee halfway (after Durrow carpark). The Coach House in Kilmacthomas is highly recommended for food. Will be back to do more of the Waterford Greenway in future & would use this bike hire company again.
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Posted On : 2023-08-17

Posted By : titek76
A day trip, starting at 09:20am in Waterford, getting to Dungarvan at 12:08pm, lunch, and back to Waterford for approx. 04:40pm. We had a great time, even though it was 92km of cycling in total. The terrain isn't challenging even for likes of us - who came totally unprepped (last time we cycled was almost a year ago, back in August 2022). The Waterford Greenway is very scenic and pleasant route, with plenty of stops if you need them. There is a great café called Signal Box half way through the route, in Kilmacthomas. Coffee is just great there and so are home made cakes (we opted for red velvet, which was just wow).
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Posted On : 2023-06-22

Posted By : LOUIS_F
We followed the direction to the shop as given, only to find that store was clock locked, and sealed up tight. The owner did not return messages. Found another bike company with a very similar name and inquired with them. They advised this company is very unreliable and dies not show up half the time. They use names and logos very similar to the other bicycle companies. Do not recommend.
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Posted On : 2023-05-23

Posted By : sharhac
Went on the Greenway today with our daughter and her husband. They had rented their bikes from John and we had brought along our own bikes. When our daughter and her hubby dropped their rental bikes back to the shop in Dungarvan, we asked more in desperation than hope if our bikes could be transported back to Waterford, whilst we got the bus. Without a moment’s hesitation John agreed and wouldn’t take a penny in remuneration! Great generous attitude and it will certainly make us consider using Waterford Greenway Cycle Tours and Rental when next we’re in these parts.
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Posted On : 2023-03-25

Posted By : Coastal35816362596
Thanks to John at Waterford Greenway cycle for making our trip so enjoyable and hassle free. Picked up a hybrid and electric in Waterford and took them to Dungarvan. Great day cycling and first class service!!
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Posted On : 2023-03-25

Posted By : Dirk_P
Excellent trail in the country but close to city. Some construction Enroute as you leave the city. Good comfortable bike.
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Posted On : 2022-07-07

Posted By : helenmfarrell
Very highly rated greenway cycle and Waterford greenway cycle hire company has excellent customer service..many thanks to Stephen who gave us some great tips and went out of his way to ensure a very pleasurable experience cycling from Kilmacthomas to Dungarvon..highly recommend this cycle hire company and look forward to a return visit..thanks Stephen
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Posted On : 2022-04-28

Posted By : azucenadublin
I had problems with the website because it would not allow me to choose the pick up depot. I tried to ring 3 times but they hang up before replying. Finally this guy picked up. When I asked about how to chose a depot on the website he would not listen to what i was saying and he was impatient and kept saying I should chose Tracys hotel in the website. I repeated a couple of times that it was not possible so he just shouted "well, then there is somehting wrong with the wbesite" and he just hung up. He sounded agressive. I am delighted I rang before i had to meet him. I would not go near them. Wouldn't feel safe.
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Posted On : 2021-08-20