The company representative will disinfect the handle of your suitcase before helping you. The driver will disinfect your hands, all your luggage including handbags and shoes before boarding. The representative will take your temperature. Your vehicle is sealed as safe and disinfected.
See Availability.
Pickup Details
TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.
Airports
Confirm time with the local provider in advance of your experience.
Hotels in Playa del Carmen
4/29/2020 - 5/28/2025
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
25 to 90 minutes(approx.)
Not wheelchair accessible
Stroller accessible
Service animals allowed
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking
Posted By : LYNN_H
Very friendly and respectful. Offered us refreshments. Keep up the great work and continue to please your customers.
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Posted On : 2024-05-09
Posted By : LOro28
Darwin Dominguez was super hospitable and a pleasure to work with. He made the transfer from the airport to our hotel easy and comfortable. Muchas gracias, Darwin!
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Posted On : 2024-05-08
Posted By : Doug A
We were with Moises Basilio and he was the best driver! Very kind, knowledgeable about the region, and the vehicle really surprised us with the amenities. A super safe driver as well. I would 100% use this service again and request Moises if possible.
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Posted On : 2024-05-07
Posted By : Kennedy_M
My friends plane was delayed by 5 hours. We notified the limo service and kept them aware as things proceeded. They said it would not be a problem, just let them know when they arrive. When they finally arrived, the service said they had a limo on the way. 1/2 hour later they informed us that it would be 2 hours before they could pick us up and suggested we take a taxi. The taxi charged us $250 to go to Carmen de Playa. 1 1/2 hours later the service calls and told us they were on their way. We then cancelled the limo.
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Posted On : 2024-05-06
Posted By : Tanquir_R
Clean, smooth ride, and pamper treatment to include a cold towel and refreshing drinks! Definitely recommend
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Posted On : 2024-05-06
Posted By : Raul_O
Great service . Clean and nice vehicle . Darwin stayed in communication and was already waiting for us at the airport . We were able to get him on the return flight back to the airport from resort and he was on time and already waiting for us again . I will use their services in the future and have recommended them to friends and family .
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Posted On : 2024-05-05
Posted By : KentuckyTravelsHere
I highly recommend booking with STP. My driver Edgar was kind and helpful. He even helped me to coordinate pick up from my original hotel to my next destination in Tulum. Great experience!
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Posted On : 2024-05-05
Posted By : Christopher_K
Good contact, nice ride, friendly and comfortable. Reached out when our plane landed and communicated well, how to connect with them.
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Posted On : 2024-05-05
Posted By : William_H
Our driver and his vehicle were excellent. Way beyond our expectations. We were me on time and given refreshments
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Posted On : 2024-05-05
Posted By : MariaGabriela_S
The service was extraordinary, on time and luxury accommodations. Alex the limo driver was gentleman, cordial and polite. He provided us a magnificent service with such a good information about tours, places to go, historical locations, etc ..
Thank you I will definitely will use the service in the future.
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Posted On : 2024-05-05
