Miami Jet Ski and Pontoon Sightseeing Combo of South Beach

Posted By : Sammie J
SCAMMERS!! Lied so much so many times, wasn’t on time, tried to say we didn’t pay for 2 hours or two Jesus even showing them my booking, lied to trip advisor saying we ride the Jerald’s when we didn’t to keep our money but luckily they saw through their lies and got us our money back
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Posted On : 2023-10-11

Posted By : Muhammad_S
Probably the worst Jetski rental company I have had to deal with in last 5 years of coming to Florida.
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Posted On : 2023-08-30

Posted By : Antwoine_S
I was told to meet at the address shown but no one showed up and I was not able to get a refund. DO NOT BOOK!!
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Posted On : 2023-06-07

Posted By : Ahmed_R
THIS IS A SCAM ! They cancelled our reservation 2 times due to weather. And in their activity description it says that they don’t cancel due to bad weather, but they cancelled it. They also kept delaying it. I talked to the maybe 5-6 different tour operators for a refund and none of them could help me out. None of them even called me back to help out and update me on my refund request they just told me to send an email. I NEVER got a refund and we lost $400. This is the WORST jet ski booking don’t get fooled by the price.
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Posted On : 2023-06-02

Posted By : Tiki_S
Horrible experience! After clarifying several times, it was still booked wrong. The person who assisted with the booking, provided false information. I was very disappointed and loss a lot of money using this third party company.
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Posted On : 2023-05-07

Posted By : ROBERT_I
I was riding too fast and flipped over twice! It was exciting though. The crew was flvery friendly and helpful.
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Posted On : 2023-04-30

Posted By : Abdi_A
I booked online and they wanted to charge me double when I got to the place. Worse place ever wouldn’t even do anything to help
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Posted On : 2023-04-26

Posted By : Anny_S
There was nothing memorable. The whole thing was cancelled. I am having a hard time getting my refund back after multiple texts and calls rescheduling and then the company in charge of booking canceling my reservation. The customer service experience was horrible. Know one seemed to know anything I want my refund.
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Posted On : 2023-04-10

Posted By : Lenora_W
I spent $179.00, there were several hidden fees that we were not told about upfront. Bring tourists, we were new and needed time to navigate around. We were at another one of your attractions and they ran behind which caused us to be behind, when we asked for flexibility we were told we had to pay for it, we were willing but then that’s when we learned about a security deposit and gas charge PER jetski when we are a couple. We asked to cancel and was told we could not get any of our money back. The gas charge and security deposit was not mentioned or listed and we only ran behind because we were on the 90 min cruise and instead of starting at 1, they left at 130, which caused us to run behind for the jetski but no one was willing to accommodate. I am actually filing a dispute with my bank. And I will never use your company again nor recommend anyone. It was bad business
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Posted On : 2023-04-10

Posted By : Sajeeva_R
The pickup from the pre- assigned spot was over 30 mins late. The jet skis are taken from a platform on the bay. The jet skies were old and damaged. The wavers were given to me only on the pontoon. With the choppy waters and sun glare was not even able to properly review. It was very difficult to keep the damaged jet ski under control and the engine cut and it flipped over. After that the operator tried to charge me $250 to continue. I said no and demanded to head back. After 45 mins finally managed to get to shore. Would NOT recommend!
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Posted On : 2023-04-08