Mosque-Cathedral of Córdoba For Free Tickets with Audioguide

Posted By : Lorraine_W
Audio guide was somewhat useful. It’s a huge place with so much to explore. Maybe a guided tour would have been more appropriate for me.
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Posted On : 2024-05-16

Posted By : Odyssey60236225597
We did not get the tickets . You and your local service provider are horrible. I will never ever recommend any Cordoba trips or activities with TripAdvisor or it’s affiliates to any of our friends and family
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Posted On : 2024-05-14

Posted By : DarcySJC
DO NOT USE THIS COMPANY! THE ARE FRAUDSTERS! I was tricked into buying tickets through this company thinking it was the official site for the Cordoba Mosque Cathedral and never received my tickets and paid triple the cost I would have paid at the door. After almost an hour I was finally able to get the tickets sent to me via Whats App on the day or our visit, but I went through considerable stress and our entry was delayed a full hour. I only bought them online because I was afraid it would be fully booked on the day of our visit if we waited. To make things worse, I just fell for it again buying Alhambra tickets! Nowhere on the site did it say My Top Tours and until I got my email saying my tickets weren't even confirmed and they needed to contact the actual vendor did I realize it was a scam like the Cordoba experience. I have reported it to my credit card company and have also found the official Alhambra site and the time I requested isn't even available. If they email me to say I have a confirmed entry I will report them for failure to deliver since I've confirmed there aren't tickets for the time I've selected. I've also read here that they change your entry time without your permission, which won't work for us, as we're on a schedule. I wish there was a way to shut companies like this down. Our tickets were more than double at 45 euro each when they are only 18 euro each on the official Alhambra ticket site. Total Fraud!
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Posted On : 2023-08-15

Posted By : Pillulli
I was a terrible experience. We got the the site and we haven't yet received the entrances. Moreover there were 50% more expensive than in the site itself. The app for the audio guide never worked.
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Posted On : 2023-05-03

Posted By : Shona F
After a good experience with this company in Granada, I booked 2 activities with them in Cordoba. The 'Mosque-Cathedral with audio guide' tickets and guide hadn't arrived in the 24 hours before, so I emailed to ask for them. I got no response. So I called, but the call was cut off. I even tried web chat but there was no appropriate option for this issue so it went nowhere. When I complained, I got an email to say they had sent the tickets and attached a screen shot of the email. It had come from a random email address 'Dpto Reservas 4' and gone to Junk. So although I had checked my Junk folder, I had not recognised the sender as all other correspondence had come from Top Tour and there was nothing to tell me to look out for a different sender! When I asked why they hadn't responded to my email before the event to tell me this, I got no answer! I also booked a guided tour of the Acazar in Cordoba and the guide didn't turn up (I'll review this separately)
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Posted On : 2023-04-06

Posted By : GarridoS1
This company is a SCAM! DO NOT BUY TICKETS! They are not official distributors and prices are three times more expensive! Costumer services is appalling and when you wish to cancel tickets, they charge you €15 per person admin frees! They are THIEVES! And they do not care! On their website it says flexible cancellations...what does this mean?!? ESTAFADORES!!!!! NO COMPREN NADA a esta empresa!
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Posted On : 2023-03-09

Posted By : petra t
Confirmed yes.Tickets and audio instructions email NO Email telephone whatsapp ...no conn. €40 LOST!
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Posted On : 2023-02-17

Posted By : A334GOmichaelh
You charged me double the price of the tickets on the door for no reason other than to profit from people mistakingly thinking they are buying from the official site. There are businesses out there that make money from providing a service that adds value to peoples lives then there are others, like yours, that take money and make people feel like sh*t. The mosque is an awe enspring building that I have been looking forward to seeing for a long time. The pinnical of human creativity. But thanks to your company, instead of feeling awe inspired, I felt like a fool. Its not the end of the world and what you did isnt illegal. But please, rememeber that we are all human and nobody likes being taken advantage of.
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Posted On : 2023-01-12

Posted By : fhs67
I bought 4 tickets to visit the Mezquita of Cordoba and we never received the tickets! The site sent me an email that they were going to send them to me 24 hours before entry, but the tickets never arrived. I was not confident already when I received one email saying you will receive the tickets only 24 hours before !! Normally when you buy tickets you received the day after ! We can even consider that they are thieves because they do not answer my email requesting a refund! When I see the review : 112 are horrible and 294 excellent. The ratio is not normal and TripAdvisor should cancel this kind of web site or at least sent an alert to the people.
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Posted On : 2022-08-05

Posted By : Sandra_M
Absolutely amazing site. Unfortunately, we had a few tense moments since the tickets were not sent to us 12-24hrs prior to the visit as stated in the email and the operator is open from 11am to 2pm only. We emailed shortly before 2pm and got tickets within 10 minutes but no one was answering the phone. The audio guide was easy to access but was the equivalent of Siri reading Wikipedia (complete with « open quote » and « end quote »).
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Posted On : 2022-08-05