When making a booking, you will need to advise your flight details (flight number and flight departure time) and your London Docklands or London City Hotel / accommodation details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. 24 - 48 hours prior to your transfer, you will be required to reconfirm exact pick up times and places through our reconfirmation webportal (provided on ticket). It's that easy!
See Availability.
Pickup Details
Please re-confirm your pickup timing 48 hours prior through our web-portal. Passengers need to be checked out and waiting by the concierge desk in their hotel lobby at the beginning of their pickup time. Please be aware that your driver will wait for 10-15 minutes before departing, at this point the transfer will be declared a no show. When picking up from private addresses your driver will ring the buzzer or a contact number whichever is required.
Other
Docklands to Stansted
1/2/2024 - 12/24/2024
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:59 PM |
| Wednesday - Thursday : | 12:00 AM - 11:30 PM |
| Monday : | 12:00 AM - 11:30 PM |
| Tuesday : | 12:00 AM - 11:30 PM |
| Friday : | 12:00 AM - 11:30 PM |
| Saturday : | 12:00 AM - 11:30 PM |
| Sunday : | 12:00 AM - 11:30 PM |
2 hours(approx.)
The brand of vehicle used will vary.
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Not wheelchair accessible
When arriving into London on an overnight flight, please ensure you book for the date you land
Children: All infants & children are charged as full fare paying passengers. Should infants/children require a special car seat, this is payable direct to driver at an additional GBP10 per journey and must be requested in advance. Please note that the above may not be available in all areas at all times. Should a car seat not be available on the date of service, infants can still travel as per UK laws.
Infant seats available
Most travelers can participate
Luggage Restrictions: Large items such as skis, surfboards, wheelchairs (excluding foldable) & golf bags are not permitted under any circumstances. Likewise, any excessive luggage requirements of more than airline standard of 1 suitcase and one carry on per passenger should be checked with Airport Transfers at time of booking.
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking
Posted By : Daniel_C
The driver was professional and on time for our 3:40 AM pick up. He was helpful with bags and comfort of passengers during the ride. He got us to the airport quickly. Would use again.
Rating :
Posted On : 2024-05-05
Posted By : Karen_J
Our driver arrived for pickup a few minutes early and was very professional and personable. He explained different areas of the city as we drove through and answered any questions we had. He ran to retrieve a trolley for our luggage upon arrival at Heathrow. Our booking process and contact with the office was perfect. I would absolutely book this again.
Rating :
Posted On : 2024-04-15
Posted By : Jeanine_R
Our driver was so personable. I loved that she called to see if we could leave earlier than original time. It made for getting to our flight on time in Gatwick. Our drive showed us the countryside on our way to the airport and explained things to us.
Rating :
Posted On : 2023-12-17
Posted By : Elizabeth_R
AVOID AT ALL COSTS! It was extremely difficult to contact this vendor to change the time for pickup after our flight got delayed several hours. I tried emailing, which was the shared method for contact, but that is apparently a 48 hour turnaround, which didn’t help at all. Then I tried calling the number provided in the auto response, and couldn’t get anyone. Eventually, the hotel was able to get through for me that morning. The man I spoke to was very NOT understanding and said that the car was already “on the way,” 5 hours in advance of my pickup time. When I said that didn’t make sense, and I just wanted to push the pickup a few hours because of sn airline delay, he said that he couldn’t accommodate. So I requested to cancel it, and he said, “you’d really cancel over an hour or two?” And I said yes. So he said fine and hung up.
When I tried to get a refund from Viator for the service that he had verbally agreed to cancel, he apparently lied to them about what time my original pickup was and that I wasn’t ready to go at the new time, so they said they couldn’t process a refund. THERE WAS NEVER ANY PICKUP. Just a huge scam all around, and I don’t think I’ll continue being a viator customer with vendors like this. I can’t trust that they properly vet them.
Just book a taxi at a flat rate and it will be infinitely less frustrating, less time consuming, and cheaper. This sucked.
Rating :
Posted On : 2023-10-16
Posted By : John_H
Easy booking, easy pick up, and easy drop off at airport. Driver was great and made everything easy!
Rating :
Posted On : 2023-10-10
Posted By : Ashley_M
Our first experience from LHR to our hotel was a fail. (See separate review). This trip was perfect. Driver arrived early. Was superb. Very informative and helpful with our (very heavy) bags.
Rating :
Posted On : 2023-10-04
Posted By : Terrence_G
It all started when we followed your direction when we checked in with the concierge and waited by the concierge desk. the driver checked with reception (NOT your direction). When he started driving he was so busy looking at tiktok on his phone that he caught us in a small traffic jam. He never once asked us if we wanted air conditioning or the windows open. He turned the radio on to his station and spent almost the entire trip on the phone. These are not the actions of a PROFESSIONAL driver.
Rating :
Posted On : 2023-09-19
Posted By : MT_1
Poor experience. Driver was an hour early for puck up without prior notification. We realised during the trip that he already had another return fare. Was continually texting during the drive which caused him to veer across the road- unsafe.
To top it off we were dropped off at the arrivals pick up point and we had to fend for ourselves from there. The first time in many similar drop off's this has happened.
Will use a taxi in future.
Rating :
Posted On : 2023-09-08
Posted By : Charlotte_V
Great transfer service. Driver picked us up at the hotel on time and took us to the airport. Driver was very friendly.
Rating :
Posted On : 2023-08-23
Posted By : Jessica_B
On time, polite. Did feel like communicating through the app could’ve been better. I couldn’t text or WhatsApp the other number. But still will recommend and use again.
Rating :
Posted On : 2023-08-02
