Private Airport Transportation with Inside the Terminal Pickup. Our driver will be holding a name sign with your name on it and you will receive automated notifications via text messages about the status of your trip including your driver details.
Below you will find answers to the most frequently asked questions about our services.
1. What happens if my plane is early or late arriving?
We follow all flight arrival times and we arrive when your plane lands, no matter whether you arrive late or early.
2. How much time do I have to meet the Chauffeur on my Airport or Cruise Transfer Reservation?
We provide no less than 30 minutes of free wait time on each Airport & Cruise Transfer for you to deplane or unboard and pick-up your luggage.
3. How far in advance should I place my reservation?
Availability changes daily and we suggest you place reservation as soon as you have firm travel dates and times.
See Availability.
Pickup Details
On International flights we will greet you outside of Customs holding a printed sign displaying your name. If you cannot locate your chauffeur call us and we will assist you in locating your driver. If you cannot locate your chauffeur for any reason please do not leave as you will be charged as a No-Show. Please call us immediately at the provided numbers and we will assist you in locating your driver. Our Meeting Point at Southampton Cruise Port : Our driver will hold your name on a name board by the Arrival gate of your Cruise disembarking dock
Ports
Airports
Confirm time with the local provider in advance of your experience.
Luxury Mercedes Sedan
5/20/2020 - 6/3/2025
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
90 to 140 minutes(approx.)
Infant seats available
Service animals allowed
Stroller accessible
Most travelers can participate
Not wheelchair accessible
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
Posted By : Marcia_H
Driver called ahead to confirm pickup procedure. He was courteous and a good driver. I would definitely recommend him.
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Posted On : 2023-10-13
Posted By : Jsbrochu
I was charged extra by driver. He said that we took too long to get to him at airport and he said his company was charging extra. We went straight from plane to him and plane arrived on time. I was in a wheelchair but they knew that. Will not use them again. The driver was great. It wasn’t his fault. For the price we paid,that was rediculous.
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Posted On : 2023-10-05
Posted By : LISE_C
Our driver was prompt and friendly. We had a good experience and he got us safely to the port and on time.
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Posted On : 2023-09-18
Posted By : Letha_T
The best transport experience on the whole trip. Very nice and personable driver. We had a great drive to airport. Would highly recommend this driver.
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Posted On : 2023-08-01
Posted By : Tracy_R
Our transfer was good. Driver checked in the day before and was friendly. He met us at the Southampton port and our drive to London was a smooth process.
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Posted On : 2023-07-23
Posted By : Vandana_N
The driver was ver good and friendly. We got there a little early and got a quick response when we contacted the driver. Excellent ride to London.
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Posted On : 2023-06-29
Posted By : Robert_C
On time pick up, professional and effective. Safe driver and comfortable vehicle. Got us to our airport on time.
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Posted On : 2023-06-08
Posted By : Ivan_G
Bad service! Do not use it. There was a delay when disembarking the cruise ship and they overcharge us over $80 because of the delay, even though it was not our fault and totally our of our control. They never warn us beforehand about such possibility. If the overcharge was not accepted, they will cancel the transfer from Southampton to London. Terrible service. Not recommended.
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Posted On : 2023-06-05
Posted By : Stephen_B
We were to have a Mercedes SUV transfer with five pieces of luggage. Instead Viator sent a small car, and the driver said he could not take us because he could not fit all the luggage
So we were stranded. No thanks to Viator, another company got us to London, but we had to pay an additional fee (we pre paid Viator).
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Posted On : 2023-05-04
Posted By : CONSTANCE_L
First I will say that this was a top notch experience for me. My airline had completely scrambled my original plan to arrive in Southampton UK. The last minute blitz to get from a new airport in Stansted UK late in the day. I would be too tired to make the drive, so this was the best option for me to get to my destination in Southampton.
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Posted On : 2022-10-06
