Visit: The Lost Chambers Aquarium, Avenues in Atlantis, The Palm Crescent Road, Dubai United Arab Emirates
Discover an underwater wonderland at Atlantis Lost Chamber Aquarium in Dubai! Step into a world of mystery and magic as you explore ancient ruins and encounter over 65,000 marine animals. Watch mesmerizing stingrays, colorful fish, and majestic sharks glide through the water. Interactive touch tanks let you get close to sea creatures and learn more about their habitats. Experience the beauty of the ocean in an unforgettable setting inspired by the lost city of Atlantis. Whether you're a marine life enthusiast or just looking for a unique adventure, this aquarium is perfect for all ages. Get your tickets now for an enchanting journey beneath the waves!
See Availability.
1 to 5 hours(approx.)
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Most travelers can participate
Confirmation will be received at time of booking
Posted By : Neiza_G
This review is not about the aquarium itself but the customer service provided. I booked this trip on a date available on the website. This was for the Thursday 11/4, a few hours before the booking I receive a message saying that the aquarium is closed & I am assuming this was because of the flood that occurred at the time as it affected many things. They wanted to reschedule the trip but I was not able to because I was flying back home that evening. I requested for a refund as this was NOT my fault & the date should not have been made available if the aquarium was closed. I received the response that they will “check with their team” - when in fact it should be to process the refund as it is on their behalf. After a few days I messaged them to enquire about the refund and they have just been ignoring my messages. I proceeded to email viator, who got back to me saying “unfortunately they are unable to process a refund”. There was no reason given for this and this is absolutely ridiculous!!! I made a booking for 6 people which got cancelled on THEIR behalf - it is only right that you REFUND the customer as this is not their fault. I have emailed back and have not heard any response once again. This is seeming like a scam to me. Once they’ve taken your money don’t expect to receive it back for anything that occurs unexpectedly! DO NOT BOOK!
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Posted On : 2024-04-29
