Your professional driver will meet you at your City hotel. The driver will assist you with your luggage, settle you into your seat and let you sit back and relax during your private drive to your cruise ship.
For a group of one to three people you will be transferred by a luxury sedan. For groups starting from four and up, you will be serviced by a luxury minivan.
24/7 emergency number will be provided to the customers.
Please provide us with your mobile phone number in order to contact you in case of any changes or if the driver can't find you at the scheduled time.
Supplier will provide your pickup time after your booking is made. Pickup is available from all hotels within City are, CBD, Darling Harbour, Rocks, Kings Cross, Darlinghurst, Surry Hills.
Suppliers and travelers coordinate start times within the given time periods. 7/1/2017 - 3/31/2022
|Monday - Sunday:||06:00 AM - 10:30 PM|
15 to 45 minutes(approx.)
Confirmation will be received at time of booking
Passengers must provide the following information at the time of making a booking: cruise ship name, docking time and boarding time
Each traveller is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Posted By : Stan P
Driver was early and took me right to the port. Just a short ride. Not much to say. Would use again.
Posted By : suevinere
We booked this transfer for 4 adults and luggage to Sydney overseas cruise terminal. I received confirmation by email the day before with times and instructions the driver arrived spot on time and was very helpful with the cases he was also polite and informative. We would definitely recommend Viator and would not hesitate to use them again
Posted By : PAULA P
The picked us up right on time and dropped us right at the port entrance.
Posted By : dj538phillips
On time service with no problems
Posted By : Brendan C
Excellent service and driver ahead of time which meant that we were virtually first to board the cruise ship. Would definitely use this service again.
Posted By : Paul H
All went well, BUT, we had given you cell phone #, and you confirmed via email (which we did not have at that time).
Posted By : Ruby G
good transfer service. personable driver and great driving. process of booking and delivery was seamless.
Posted By : dj538phillips
On time and friendly
Posted By : eurekaclr
The driver arrived early than the time agreed. He seems too anxious to leave, and I was just waiting for my luggage to bring it down
from the room. When we arrived at the Cruise Port Terminal, he left me at a certain distance to walk with my luggage to the place it
was to be deposited. Never offer to help, or put me near the place to drop it.
Posted By : Rachel L
We have used Viator on many trips prior to this one. Great disappointment. The driver was 20 minutes late, he arrived in a small dirty smelly Uber car with an unprofessional home made Uber sticker on the back window. I asked the driver if he was an Uber driver because there may have been a mistake. He said that he drove for both Viator and Uber. We spent a lot of money and prepaid prior to our trip. We could have ordered an Uber ourselves for a lot less. We are very disappointed as we considered ourselves to be regular customers. No more Viator