The company representative will disinfect the handle of your suitcase before helping you. The driver will disinfect your hands, all your luggage including handbags and shoes before boarding. The representative will take your temperature. Your vehicle is sealed as safe and disinfected.
See Availability.
Pickup Details
TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.
Airports
Confirm time with the local provider in advance of your experience.
Hotels in Playa del Carmen
4/29/2020 - 6/5/2025
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
30 to 90 minutes(approx.)
Not wheelchair accessible
Service animals allowed
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking
Posted By : Tina_M
Loved the comfortable ride from the airport to the resort. Our driver was nice and inviting. The Stretch VW Jetta was very nice inside with lots of leg room and even had back supports.
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Posted On : 2024-05-15
Posted By : Voyager11182594991
Moses did a wonderful job with our transfer! We got met very promptly and quickly taken to our car where beers and water were waiting.
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Posted On : 2024-05-15
Posted By : Bella_M
It was awesome! Easy to find our driver. I’m grateful for the comfort in the shuttle. There was water and drinks and it was fantastic
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Posted On : 2024-05-14
Posted By : Alicia_C
First time using this service and it was great. Flying into Cancun can be overwhelming but this was easy and very smooth.
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Posted On : 2024-05-13
Posted By : 457trishae
Driver was excellent! He was friendly and prompt. Would definitely recommend this service for your next airport transportation.
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Posted On : 2024-05-13
Posted By : Jeff_F
Overall I’m pleased with the transfer but I have a few suggestions: 1) make the welcome sign at the airport with the passengers name BIGGER as it was nearly impossible to find my name; 2) cool the car down BEFORE picking up the passengers- our car was steamy hot for 10 min even though the air conditioning was on.
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Posted On : 2024-05-09
Posted By : roannavvn
Booked through Viator and received all the details to feel ready after we landed. The STP rep, Jimmy, texted me to confirm our meeting spot upon exiting the airport and escorted us to the vehicle. Our driver, Alberto, greeted us with lavender scented cool towels and offered us Bluetooth, WiFi, beer, and water. The Suburban was clean, with comfy leather seats and great AC. Alberto pointed out local attractions and recommended restaurants along the route to the hotel zone. Overall exceeded expectations and very affordable for the service provided. Thank you!
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Posted On : 2024-05-09
Posted By : Dan N
Moises Basilio was an excellent driver and made us feel so at home! His welcoming nature and kindnesses made the perfect start our trip! Thanks Moises and thanks STP!
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Posted On : 2024-04-30
Posted By : Anonthego
I screwed up and put the date before the actual arrival . I told them I’m happy to pay a penalty or whatever. however they charged me the whole amount . I used e transfers for the new reservation and rest of my trip . Much cheaper than stp caribe , on time and efficient
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Posted On : 2024-04-29
Posted By : lily_b
this service had great communication with me the second I landed and were easy to find at the airport, and the transportation was smooth. I would definitely use them again!
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Posted On : 2024-04-28
